Anonymous
map-marker Pittsburgh, Pennsylvania

Ski Mask Review

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I ordered a ski mask in November and it still hasn't arrived. I wanted it before all the snow started but it looks like I'm not gonna get it until it's summer
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Reason of review:
Problem with delivery
Meshelle Juu

I don't want to write a bad highqualitybuy review yet

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I don't want to write a bad highqualitybuy review yet, I am just trying to get answers. I ordered on 9/19/14 (12 business days ago) and my order is still in processing. I requested through live chat that the items that were in stock be shipped out because this is for my wedding at the end of November. I was told this could be done. That was Friday and nothing has happened. I put in a customer service ticket 6 days ago with no 24 hour response. I wouldn't recommend purchasing tracking, mine doesn't work (this was a secondary order). I have called during Beijing hours of operation with no luck. Can someone please send my order ASAP. The remaining items can be shipped later. Thank You. It is now 24 Hours from my post and I have received excellent attention. Unfortunately I feel like it is because I posted on this review page. Most of my issues have been resolved and I am patiently waiting for my order to be shipped. I was told this would most likely be in the next 5 days. They also updated me on why shipping is being delayed, which is nice to know. I will write an update when I know more. For now I am moving the star rating from a 2 to a 3. Hopefully by the end of the month I can change it to a 4 or 5.
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Crystian Ayd

I have made two purchases through highqualitybuy so far

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I have made two purchases through highqualitybuy so far. I was disappointed with the first first experience because the item that I ordered turned out to be out of stock. It was super cute and I really wanted this item! The second purchase was just recently and I'm still waiting to receive my order. I found a sweatshirt at Nordstrom.com for $375 and was then looking at the highqualitybuy web site and found a sweatshirt that looks like a duplicate of the one at Nordstrom's but it's under $10. I hope it arrives and it's as cute as it looks!
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1 comment
Guest

Um, unless you are smoking crack, you can't think that a sweatshirt that is $375 would be a good deal, nor one that looks just like it for $10 would last you more than a month. What planet do you live on?

Anonymous
map-marker Orange, California

Affordable and fun

I ordered a gown and three tear veil...it was beautiful was my very first online purchase and in saying that through there live chat they made me comfortable at ease for this purchase was so important for my day..timing was immaculate three weeks from time of order to home, The updates to my email to allow me to follow where the order was and track its journey was an amazing feature. Comfort all the way!! Fit perfectly not problems as again live chat and measuring was easily given through the knowledge of knowing someone was there. Affordable and fun. I highly recommend this site for quality with brilliant value.
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Katina Otm
map-marker Las Vegas, Nevada

That's my only negative, was the wait. But it came as requested and fits great.

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I ordered a evening dress, its the first and only thing so far, but I would order from them again. I read a lot of reviews and got nervous while waiting for my order. That's my only negative, was the wait. But it came as requested and fits great. I bought from them because I saw the ads come up week after week so I figured they had to be selling something. I will order from them again and think you can purchase something - just be prepared for it to take a long time to get to you.
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Marvina Ysp

At first I was iffy about shopping on this website

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At first I was iffy about shopping on this website, but with their low prices I felt as if I had nothing to lose. Overall I am happy with the services I got from highqualitybuy and their products. One down side is the amount of time it takes to receive things. It is coming from China so it is expected to take a while, so if you are in no rush to receive what you order than go for it. It took me about three weeks to receive my purchase. And they have excellent customer service who will reply back to you within a day or two
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Carlean Qci
map-marker Guangzhou, Guangdong

I am honestly on the fence about highqualitybuy

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I am honestly on the fence about highqualitybuy. Of the 5 items I ordered, I was extremely satisfied with 2 and extremely disappointed with 2. The pictures the website provide to display their products are sometimes very misleading. You can see from consumer review photos that what you get in the mail looks very cheap in comparison to what they are advertising. That is what happened to me. Another thing that I was dissatisfied with was the amount of time it took for them to process and ship my order. Also, I had paid extra for a tracking number, but I did not get the number in an email like they said. After contacting customer service, I had to wait a week before I got a response… and the number they sent me was actually useless in tracking my order. So that was a complete waste of time and money. Lastly, on one of the items I had ordered, I only received half of what was supposed to be included, and I’m currently in the process of resolving that with customer service. But on the other hand, the prices of some of their products are such a steal! Which is why I was very satisfied with half of my order. They do offer some really great stuff for a low price. I guess you just really have to pay attention to reviews and consumer photos before you make a purchase.
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